Support

As we align ourselves among industry leaders, we have the advantage to find the best solution to fit your needs. We have the competitive edge and drive to help you succeed with maintaining a business seamlessly and affordably.

In addition to our great partners, we have brought aboard some of best skilled and talented individuals in the industry. Our technicians are trained and qualified to provide the support and service to exceed your business demands. With combined experience of over 60 years we have the knowledge to manage a project from inception to completion.

Our Customer Service Representatives are trained to ensure the highest level of service to all of our clients.

Our goal and mission, is to personally ensure that our focus remains on the success and integrity of your business communications needs. Our entire team joins in this commitment to you and your company. Meeting these goals gives us the ability to exceed your expectations and retain a life-long valuable customer. We deliver “value” that is all inclusive of our business relationship and believe in “service after sale.”

Customer For Life Maintenance Program

To bring you the complete support you deserve, BCS has recently introduced the Customer for Life Program. This program is an annual maintenance program that can support your specific technical and user needs as productivity and efficiency increases. BCS offers this program to protect your investment throughout the years. The advantages of becoming member are incomparable to any other program in the industry.

CFL Benefits include:

» 24/7 Emergency Service
» Priority Response Time
» Extended Parts and Labor Warranty
» Discounted Equipment and Labor Rates
» Four Free hours of Service and Training
» Hardware Inspections and Updates

The CFL program prioritizes your need for service and support while maximizing your communication system’s performance. We are committed to exceeding the expectations of our customers which is why we have taken the CFL program once step further.
The CFL Plus One Maintenance Program includes all the advantages of the CFL Program with an added benefit of free service labor for all Adds, Moves and Changes to the system for the entire length of the agreement. Our full service maintenance plans protect your investment while giving you peace of mind.