Unified Communications

Connecting teams and clients locally and remotely for effective communications

Technology is changing and so is the workplace. Traditional business environments with standard premise-based communication (PBX) equipment are becoming less common as the number of remote workers and IP or cloud-based technologies are growing with each year. Older technologies used to struggle with remote users but now as internet speeds have increased and more providers have transitioned to web-based technologies, accommodating users (both local and remote) has never been easier or more cost-effective. BCS’ partnership with hybrid technology providers and hosted IP solutions provide us the ability to design and deploy a phone system that fits within our clients’ communication needs and budgets while also offering a robust variety of features such as unified communications (voicemail-to-email), instant messaging, and more.

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Benefits and services with Unified Communications:

  • Voicemail-to-email (unified messaging)
  • Instant messaging with colleagues
  • Automated call distribution (ACD)
  • Voice over IP (VoIP)
  • Call recording
  • Call reporting

*Services may vary by product or manufacturer


Additional services to integrate with your unified communications:

National Rollouts

Let our team take the headache and complications out of finding national partners to assist with your nationwide system deployments. Our network of qualified and professionally certified technicians across the country guarantee that your system can be designed, programmed, and installed with ease. BCS’s team of local project managers work as the liaison between customers and national technicians to coordinate equipment, review programming, physical installations, assist with trainings, and provide service calls. Whether your team is centralized in one office, has several remote workers, or has multiple locations that need to communicate to one another seamlessly, the BCS team can put together a unified communication solution to suit your needs.

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